Great Conversations

Learn to listen, summarize and ask questions in conversations

Learn to articulate clearly what you want to say. Learn to summarize, listen carefully. Know which questions to ask and keep asking questions. Conscious communication results in stronger relationships and you make better use of the talk time so that you reach a goal faster.

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Great Conversations

Learn to listen, summarize and ask questions in conversations

Being in conversation with each other is an everyday activity that you hardly think about anymore. Still, much can be gained by consciously communicating. It provides you with stronger relationships and you make better use of the talk time so that you reach a goal faster.

Can you clearly state what you want to say? How do you summarize sharply, how well do you really listen, what questions do you ask and do you continue to ask? How do you find out the “question behind a question”? Great conversations is a must have training for your conversational skills.

What can you do after this Conversation Skills Training?

  • You learn how to use conversation techniques such as LSD (listening, summarizing, asking questions) in a targeted manner, which increases your impact in conversations
  • You can empathize better with your conversation partner
  • You are more aware of your non-verbal communication and you can use this more effectively
  • You have practiced with (difficult) situations in communication from your work practice together with a professional actor

What can you expect from this training?

REFLECTION

You increase the insight into your own communication style. What about a conversation and what do you find difficult?

SKILLS

You practice conversation techniques such as LSD (listening, summarizing and questioning), NIVEA (not filling in for someone else) and non-verbal tools. You experience how open, honest and effective a conversation can be if you use it.

YOUR PRACTICE

You practice these conversation techniques together with a professional training actor by applying them to specific situations in your work practice. For example, you learn how to explore questions and opportunities with your customer

More information about this training?

Leave your details and you will be called back as soon as possible by one of our learning consultants.




Your learning track

The classroom training is combined with challenges. We call this a learning track. Challenges are short-term assignments that you receive after the training and that help you practice new behavior in practice.
6 weeks, 1 challenge every week.

This is how others review this training

It was nice to apply the combination of theory and practice. I particularly experienced the session with the actor as valuable. He was able to do very well in the various situations. It would still be useful to have cases in mind to practice for people who find it difficult to provide input themselves.

Renee

Educational workshop in communication, good to be aware of your non-verbal attitude and techniques to steer conversations and influence your conversation partner. Nice to practice situations with Joël and to understand where you can improve.

O.