Right when technology can do it all, human connection is what makes the difference. This training develops professional behaviour that builds trust and strengthens client relationships for the long term. Not by adding more knowledge, but by having better conversations.
In a world where knowledge is available everywhere and AI answers effortlessly, many professionals automatically switch into help-and-fix mode. Strong on substance and well-intentioned, but the essence often stays below the surface.
Great Relations brings focus to the conversation and ownership to the professional. The result: conversations with more calm and sharpness, and client relationships that grow instead of stalling. Trust becomes not a side issue, but the foundation for collaboration that lasts.
Participants learn to consciously slow down, listen more sharply and make room for what’s really going on. That’s how an equal conversation emerges — one where clients feel seen and relationships deepen.
What can you expect from this training?
1
Your reflex & mindset
Every professional unconsciously brings a fixed reflex into a conversation. By recognising it, you create room to slow down, look differently and have conversations with more impact.
2
Trust as the foundation
Trust doesn’t come from sharing more knowledge, but from attention, attitude and the choices you make in the conversation. You’ll discover how to lay a solid foundation under every client relationship.
3
Practising in realistic conversations
What happens when you approach the conversation differently? You practise with your own case and a training actor, and experience first-hand what different questions and perspectives do.
4
Lasting impact in practice
You look ahead and translate insights into your daily work. That way the training isn’t a one-off moment, but a starting point for lasting development in client relationships.
What will you be able to do after Great relations?
You build long-term relationships with your client, rooted in trust and personal connection
You create an equal relationship with your client, with room for openness, engagement and feedback
You feel more confident in conversations with your client, and you’re able to deepen and grow relationships
Your learning track
You only truly learn by doing by simply diving in. That’s why we combine our training sessions with an AI coach. Between and after the training days, you practice using real-world work scenarios, wherever and whenever you like. The AI coach provides immediate, personalized feedback and uses targeted assignments or “activators” to prompt you to apply what you’ve learned right away. Together, we embed new behaviors and set positive change in motion from day one.
Intake & Growth Tracker
Determine what you want to get out of this learning journey together with the AI intake coach, and fill in the growth tracker.
Al-coach
Live training 1
The first live training session.
Learn new skills and strengthen your mindset.
1 day
Practice
Work through a practical case study right away with your AI practice coach.
Al-coach
Activator
Get started with a series of personal challenges from the AI-activator coach, tailored to your learning needs.
Al-coach
Online training 2
Delve deeper into the subject. Reflect on your development and share experiences.
3 hours
Reflection & Growth Tracker
Reflect on your development with your reflection coach and fill in the growth meter.
Al-coach
“I have been working together for years to my complete satisfaction. JobTraining trains all our First Leaders in a leadership programme that is both personal and concrete, with a lot of focus on practice. We benefit from their knowledge and the latest insights in L&D. I appreciate their positive and pragmatic approach and the quality of their trainers.”
“We experience the cooperation with JobTraining as professional and committed. In case of questions or adjustments to the offer, the response is quick and of good quality. We also appreciate that innovation and continuing to develop ourselves is something that is high on the agenda.”
“We greatly appreciate the fine and professional cooperation with JobTraining! JobTraining is committed to our organisation, thinks along with us and everyone has a genuine drive to further develop our employees. The training courses are of good quality and delivered by inspiring trainers.”
Charlotte Dannijs People Organization Development, Rituals
“Working with the team at JobTraining has been a great experience. Their inspiring and results-oriented approach helped us develop two strong programmes: Experts & People Leader, including AI trainer. Thanks to their expert trainers, our employees are now well prepared to further shape our growth.”
Jolente Schouten Head of People & Culture, Beequip
“JobTraining supports us with great attention and customisation. Their expert trainers and practical training have greatly improved our performance and cooperation. The contact is approachable and personal, which we experience as an absolute plus.”
Linda van der Veer HR manager, Plus Projects
Our Great relations trainers
Trainer
Ilitso
Na een aantal functies als teamleider ontdekte Ilitso dat zijn kracht ligt in het ontwikkelen van mensen. Zijn trainingen worden gekenmerkt door een hoge mate van interactiviteit, spontaniteit en ruimte om jezelf te kunnen zijn.
Trainer
Marc
Marc combineert zijn sterke inlevingsvermogen met 26 jaar commerciële en managementervaring. Hij weet mensen te raken, te laten voelen en tot diepe inzichten te komen. Dat begint altijd met vertrouwen en veiligheid als basis.
Trainer
Shirley
Shirley is een energieke trainer met 15 jaar ervaring. Ze traint in leiderschap, presenteren, communiceren en samenwerken. Met haar doortastende aanpak en vrolijkheid tilt ze mensen naar een hoger niveau. Gecertificeerd in DISC en MBTI, weet Shirley als geen ander gedragsverandering te realiseren.
Trainer
Paulien
Paulien is een enthousiaste trainer, gewaardeerd om haar energie én geduld. Als trainer, ondernemer en bevlogen hardloper voedt zij haar ‘Growth mindset’, oftewel de gedachten die haar uitdagen en helpen groeien. Haar mantra? Elke stap telt.
